At Global Business Enterprises, customer satisfaction is our top priority. We stand behind the quality of our products and services and are committed to ensuring a smooth return and refund experience. Please review our policy below to understand your rights and responsibilities.
1. Returns
Eligibility for Returns:
- Items must be returned within [15/30] days of the delivery date.
- Products must be unused, in their original packaging, and in the same condition as received.
- A valid proof of purchase (receipt or order confirmation) is required.
Non-Returnable Items:
- Perishable goods (if applicable)
- Downloadable software or digital products
- Customized or personalized items
- Items marked as “Final Sale” or “Non-Returnable”
2. Refunds
Refund Process:
- Once your return is received and inspected, we will notify you via email regarding the status of your refund.
- If approved, your refund will be processed to your original payment method within [5–10 business days].
Partial Refunds (if applicable):
Refunds may be granted in part for:
- Items returned not in their original condition
- Returns made beyond the return window
- Missing components or packaging
3. Exchanges
We only replace items if they are defective or damaged upon arrival. If you need to exchange a product for the same item, please contact us at [support@yourdomain.com] within [7 days] of delivery.
4. Return Shipping
- Customers are responsible for the cost of return shipping unless the return is due to a company error (e.g., defective or incorrect item).
- We recommend using a trackable shipping service or purchasing shipping insurance.
5. Contact Us
For questions about returns or refunds, contact our support team:
Email: info@globalbusinessenterprise.com
Phone: [+44 7435 26020
Business Hours: [Days and hours of operation]
